OpteraOne · Housekeeping Report

Date

Shift

Zone

Compare with May 2026

Where the turnaround time goes

Inspection lag by supervisor

Checklist failures

One training topic, not a performance conversation.

Floor status

Task state by floor. Room readiness is derived from the last completed and inspected task, not from the PMS.

Floor	Rooms	Belum dikerjakan	Dikerjakan	Menunggu inspeksi	Selesai	OOO

Shift close

App data completeness is the share of tasks with a real start timestamp, checklist detail, and photo.

Attendant	Zone	Assigned	Done	Avg time	Pass rate	Revisi	App data	Note

TSK-4471 · Room 1108

Deluxe · Floor 11 · Checkout Clean · 14 Aug 2026

Timeline

10:12 · AssignedNi Wayan Ayu, auto-assigned by zone
10:15 · StartedStarted in app, on floor
10:16 · Before photoCaptured, geotagged to floor 11
10:37 · After photoCaptured
10:38 · Completed23 minutes working time
11:24 · InspectedYuni Astuti · 46 min in queue · Pass with 1 note
11:27 · Guest readyTotal 75 minutes assigned to ready

Checklist · 13 of 14 passed

Bed linen changed and squaredPass

Under-bed and behind-headboard dustPass

Shower glass and fittingsFail · water spots

Toilet and bidet sanitisedPass

Amenity set replenished to parPass

Minibar counted and restockedPass

AC vent and filter checkPass

Inventory consumed

Shampoo 30ml: 2 units · Rp 1.400
Coffee sachet: 3 units · Rp 900
Bath towel cycle: 2 units · Rp 3.200
Slipper: 2 units · Rp 3.600

Evidence

Before · 10:16

After · 10:37

Needs attention now

Property

Period

Compare with May 2026

Group benchmark

Same task definitions, same checklist, four properties. Selected property is highlighted.

Metric	Legian	Ubud	Bandung	Semarang

Ubud shows a high revision rate with low utilisation and the fewest defects reported. Low defect counts read as good until you notice nothing else at that property agrees.

Turnaround against standard

Average clean time by room type.

Why tasks finished late

Reason	Tasks	Share

Defects reported by housekeeping

Rising is the good news

Monthly count of maintenance issues raised from a housekeeping task. Rooms did not get worse. Reporting one now takes eight seconds instead of finding a supervisor.

Three months on OpteraOne

15 May – 14 Aug 2026 · full arc

Data completeness First time right

Paper baseline

No start timestamps, no checklist detail, no photos. Inspections recorded on 15% of tasks. Four defects reported in the whole month.

Adoption

First time right dips because inspections are now actually being recorded. Clean times rise while people learn the app.

Steady state

Still batch closes, still DND refusals. Not perfect, and it should not be.

Scope

Period

Compare with May 2026

Cost per completed clean

Cost per completed clean, not per occupied room. Occupancy lives in the PMS.

Property	Cleans	Labor	Amenities	Linen	Chemicals	Cost / clean	vs budget

Consumption against corporate par

Stock reconciliation

By property

Attendants load spare stock onto carts and never reconcile it back. Nothing here proves theft, and the report should not be read that way.

Stock cover and reorder plan

SKU	On hand	Per clean	Daily use	Cover flat	Cover forecast	Lead time	Order by	Qty	Value

Checklist compliance to corporate SOP

Share of tasks run against the unmodified corporate checklist template.

Ubud runs a locally modified template with four corporate items removed: under-bed dust, AC vent check, minibar count, and remote function check. Three of those four are the items that fail most often everywhere else.

Leakage the report surfaces

Each line drills to the individual tasks behind it.

Item	Value	Tasks

OpteraOne · PT Akar Inti Teknologi · Illustrative dataset for demonstration